GX Card Exchange

Terms and Conditions

Withdrawal and Cancellation of Services

Service Withdrawal: GX Card Exchange reserves the right to withdraw or terminate any service or feature provided on the Website at any time, with or without prior notice, and without liability.
Cancellation by Users: Users may cancel their accounts or services at any time, subject to any applicable terms and fees outlined in these Terms.

Financial Transactions

Payment Processing: GX Card Exchange may use third-party payment processors to facilitate financial transactions on the Website. Users are solely responsible for ensuring the accuracy of payment information and agree to comply with the terms and conditions of these payment processors.
Refunds: Refunds for any financial transactions will be subject to GX Card Exchange's refund policy, as posted on the Website.

Managing Customer Expectations

Website Downtime: While we strive to provide uninterrupted access to our services, GX Card Exchange cannot guarantee that the Website will be error-free or available at all times. Users understand and accept the possibility of temporary downtime for maintenance, updates, or technical issues.
Information Errors: GX Card Exchange endeavors to provide accurate information on the Website, but we do not guarantee the accuracy, completeness, or reliability of any information. Users are encouraged to verify information independently before making decisions based on it.

Copyright Rules

Attribution: Content posted on GX Card Exchange by users may be subject to copyright protections. Users are responsible for ensuring they have the appropriate rights to upload and share content. Proper attribution and permissions must be obtained for content shared on the Website.
Adaptation: Users may not adapt or modify any content on GX Card Exchange in a way that infringes on the rights of others.
Commercial Use: Commercial use of content on the Website requires explicit permission from the content owner.

User Behavior

Prohibited Activities: Users are prohibited from engaging in any unlawful activities, including but not limited to hate speech, bullying, harassment, or the promotion of violence. Spam, deceptive practices, and unauthorized promotions are also strictly prohibited.
Account Suspension and Termination: GX Card Exchange reserves the right to disable or terminate user accounts, without notice, for violations of these Terms or for any reason we deem necessary to protect the integrity of the platform.

Other Terms and Conditions

Indemnification: Users agree to indemnify and hold GX Card Exchange harmless from any claims, damages, or losses arising from their use of the Website or any violation of these Terms.
Changes to Terms: GX Card Exchange reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the Website after changes are made constitutes acceptance of the updated terms.
Contact Information: If you have any questions, concerns, or need to report violations of these Terms, please contact us at [james@gxcardexchange.com].

Last Updated: 10-25-2023

Return and Refund Policy

Refund and Return Policy

Effective Date: 10-25-2023

At GX Card Exchange, we want you to be completely satisfied with your purchases. If you are not entirely happy with your order, we offer a straightforward return and refund policy as follows:

Terms of Return (30 Days)

You may return your purchase within 30 days of the original purchase date for store credit. 3 days for a cash refund. Custom orders all sales are final.

State of Return (As Purchased)

To be eligible for a return, the item must be in the same condition as when you received it. It must be in its original packaging, and all original components, including cards, sleeves, and inserts, must be included.

Reason for Return

You may return items for the following reasons:

Damaged: If the item arrives damaged or in a condition that significantly affects its value or usability.
Wrong Product: If you receive an item that is different from what you ordered.

Process for Return

To initiate a return, please follow these steps:

Contact Customer Service: Send an email to our customer service team at [james@gxcardexchange.com] with the subject line "Return Request." In your email, please include your order number, the reason for the return, and any relevant details or images.
Return Approval: Our customer service team will review your request and provide you with instructions on how to proceed if your return is approved.
Return Shipping: You will be responsible for shipping the item back to us, following the instructions provided by our customer service team.

Process of Refund

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, the following terms apply:

Refund Amount: You will be eligible for a full refund, including the original shipping cost if applicable.
Duration: Refunds will be processed within [7] business days after receiving the returned item and inspecting it for compliance with our return policy.
Payment Details: The refund will be issued in store credit or to the original payment method used for the purchase for quailing purchases. Please allow additional time for your bank or credit card company to process the refund.

Contact Details

If you have any questions or need assistance with your return, please contact our customer service team at:

Email: [james@gxcardexchange.comcontact ] Phone: [301-641-9663]

Last Updated: [10-25-2023]

Terms and Conditions

Return and Refund Policy

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